Privacy Policy

Privacy Policy

Introduction

Welcome to https://mercedes-approved-body-shop.dentrepair-talk.com! We are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) of the United States
  • Utah Consumer Privacy Act (UCPA), Connecticut Data Transparency and Protection Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), and South Africa’s Protection of Personal Information Act (POPIA).

Scope

This privacy policy is applicable to all aspects of our online presence, including but not limited to:

  1. Our website at https://mercedes-approved-body-shop.dentrepair-talk.com.
  2. Any applications or mobile services we offer.
  3. All interactions with our customer support through emails, calls, or text messages.
  4. Linked third-party platforms accessed from our site, though these are governed by their individual privacy policies.

Processing Activities and Data Collection

This policy outlines our practices when you:

  1. Utilize our applications or services as an authorized user.
  2. Visit any of our websites that link to this Privacy Policy.
  3. Engage with us through emails, calls, or text messages.

We collect various categories of personal data, which include but are not limited to:

  • Account Information: Details related to your account creation and login, such as usernames, passwords, and email addresses.
  • Payment Information: Data required for processing payments, including cardholder names, card numbers, expiration dates, and security codes.
  • Financial Information: Any financial records or banking details linked to transactions on our platform.
  • Purchase Information: Details about your purchases, order history, and product preferences.
  • Mobile Device Identifiers: Unique identifiers from your mobile device for analytics and personalization.
  • Location Data: Your geographical location data when you interact with our services.
  • Feedback: Comments, reviews, or responses provided to us by users.
  • Social Media Information: Data shared when you interact with our social media accounts.
  • Product Information: Details about products you view, purchase, or express interest in on our platform.

We obtain this data through direct user input, automated tracking technologies (like cookies), and third-party sources who provide us with aggregated or de-identified information for marketing or analytics purposes.

Cookies

We employ cookies to enhance your experience on our website and to understand how users interact with our services:

  • Strictly Necessary Cookies: These ensure basic functions, such as allowing you to navigate through pages and enabling secure login.
  • Preference Cookies: Tailored settings and preferences are saved for your convenience.
  • Analytics Cookies: We use these to gather insights into user behavior, which helps us improve our platform and services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Data Retention and Deletion

The retention period for personal data is determined by the purpose of its collection and in compliance with legal obligations. Once the original purpose is fulfilled, or when data becomes unnecessary, we will either delete or anonymize it permanently.

Security Measures

We have implemented robust security measures to protect your personal information:

  • Data Encryption: We use encryption for data at rest and in transit to safeguard against unauthorized access.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards, ensuring that they process data on our behalf securely.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If we learn that we have received such data by mistake, we will take steps to delete it and inform you via this privacy policy.

Your Rights (Subject to Local Regulations)

Depending on your location, you may have specific rights regarding your personal data:

  • Access, rectification, or erasure of your information.
  • Restriction or objection to the processing of your data.
  • Data portability rights, allowing you to move your data from one service to another.
  • The right not to be subject to automated decision-making processes, including profiling.

To exercise these rights, please reach out to our privacy team at [email protected] or through formal written communication.

Changes to Privacy Policy

We reserve the right to update this policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please contact us:

  • Email: [email protected]
  • Physical Address (for written correspondence): [Insert Address]